Effective Date: August 20, 2026
Air Support HQ LLC (“Air Support HQ,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, maintain, and protect information when you visit and use the Air Support HQ website and its related content and services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you should discontinue use of the website.
About Air Support HQ
Air Support HQ is an online travel information and educational resource. The website provides general travel-related content intended to help visitors understand different aspects of air travel, airports, travel planning, and related situations.
Our website is designed primarily to provide information and does not require visitors to create personal accounts simply to browse publicly available content. We may nevertheless receive certain information when visitors interact with website features, contact us, or voluntarily provide information.
Information We Collect
The information we collect depends on how you interact with the website. When you browse Air Support HQ, certain technical information may be automatically collected by our website, hosting provider, analytics services, security systems, or other technology used to operate the website.
This information may include your IP address, browser type, operating system, device type, approximate location derived from your IP address, referring website, pages viewed, time spent on pages, date and time of visits, and information about how you interact with the website.
We may also collect information that you voluntarily provide to us. For example, if you contact us by email or through a contact form, we may receive your name, email address, message, and any other information you choose to include in your communication.
Newsletter and Communications
If the website offers an email subscription feature and you choose to subscribe, we may collect your email address and use it to send newsletters, updates, informational content, or other communications related to Air Support HQ.
Providing your email address for this purpose is voluntary. You may unsubscribe from promotional or newsletter communications at any time by following the unsubscribe instructions included in the relevant message or by contacting us directly.
We do not require you to subscribe to communications in order to browse the main informational content of the website.
How We Use Information
We may use information collected through the website to operate, maintain, secure, and improve Air Support HQ. Information may also be used to understand how visitors use the website, identify technical problems, improve navigation and content presentation, respond to inquiries, manage subscriptions, prevent misuse, and maintain the security and reliability of our services.
Where appropriate, information may be used to evaluate general website performance and understand broad visitor patterns. We aim to use collected information only for legitimate business and operational purposes consistent with this Privacy Policy.
Website Analytics
We may use analytics technologies to understand how visitors interact with our website. These technologies can provide aggregated or statistical information about website traffic, visitor behavior, device types, and general usage patterns.
Analytics information helps us understand which parts of the website are useful, identify areas that may need improvement, and maintain a better user experience. Depending on the technologies used by the website, analytics providers may process certain technical information in accordance with their own privacy policies.
Cookies and Similar Technologies
Air Support HQ may use cookies and similar technologies to support essential website functionality, remember certain preferences, understand website usage, and improve performance.
Cookies are small data files stored on a visitor’s device by a website. Some cookies may be necessary for the website to function correctly, while others may be used for analytics or other optional purposes.
Your browser may allow you to control, restrict, or delete cookies. Disabling certain cookies may affect the functionality or presentation of some parts of the website.
Information From Contact Requests
When you contact Air Support HQ, we use the information included in your communication to understand and respond to your request. We may retain correspondence for a reasonable period when necessary for customer support, business records, legal compliance, or follow-up.
We do not use contact information submitted for a specific inquiry for unrelated purposes unless permitted by applicable law or you have provided appropriate consent.
How We Share Information
Air Support HQ does not sell your personal information as a business practice.
We may share information with service providers that help us operate the website and conduct ordinary business activities. These providers may include hosting companies, website analytics providers, email communication services, security providers, technical support services, and other vendors that process information on our behalf.
Such service providers are expected to handle information in accordance with applicable requirements and only to the extent necessary to provide their services.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or other lawful requirements. Information may also be disclosed when necessary to protect the rights, property, security, or legitimate interests of Air Support HQ, our visitors, or others.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, protect our systems, or comply with legal obligations.
The length of time information is retained may vary depending on the nature of the information and the reason it was collected.
Data Security
We take reasonable administrative, technical, and organizational measures to protect information handled through our website. These measures are intended to reduce the risk of unauthorized access, alteration, disclosure, loss, or misuse.
However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure. For this reason, we cannot promise absolute security of information transmitted or stored through the internet.
Third-Party Websites and Services
The Air Support HQ website may contain links to websites, services, or resources operated by third parties. These external websites have their own privacy practices and policies, which may differ from ours.
Once you leave our website and access a third-party website, the third party’s privacy policy and terms may apply. We encourage visitors to review the privacy practices of any external website before providing personal information or using its services.
Flight search tool
Some pages include a flight search tool provided by an independent travel search partner (Travelpayouts and the booking services connected to it). When you use it, the search details you enter, such as departure and arrival cities, travel dates and the number of passengers, together with technical data such as your IP address and browser information, are processed by that partner to show available flights and prices. If you choose an offer, you are redirected to the website of an airline or travel agency to complete the booking, and any personal or payment details you enter there are collected by that company under its own privacy policy. Air Support HQ LLC does not receive your payment details, passport data or booking information, and we do not share your email address or any other information you send us with the search partner. We may receive a commission from the partner when a booking is completed, at no additional cost to you.
Children's Privacy
Air Support HQ is intended for a general audience and is not specifically directed toward children. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in a manner that raises a privacy concern, please contact us so that we can review the matter and take appropriate action where required.
Your Privacy Choices
You may choose not to provide personal information when browsing the website, although certain features may require limited information to function.
If you have subscribed to email communications, you may withdraw your subscription at any time. You may also contact us with questions about information you have provided to us or to request appropriate access, correction, deletion, or other action where such rights apply under applicable law.
Your browser may also provide controls for cookies and certain tracking technologies.
United States Privacy Rights
Air Support HQ LLC operates from the United States. Depending on your state of residence and applicable law, you may have certain privacy rights concerning personal information collected about you.
These rights may include the ability to request access to certain personal information, request correction of inaccurate information, request deletion of information where legally applicable, or exercise other rights provided by relevant state privacy laws.
Privacy rights and available procedures can vary by jurisdiction. We will review and respond to valid privacy requests in accordance with the laws that apply to the particular request and individual.
International Visitors
Visitors may access Air Support HQ from locations outside the United States. If you access the website from another country, your information may be processed in the United States or other locations where our service providers operate.
Privacy protections in those locations may differ from those available in your country of residence. By using the website, you acknowledge that information may be processed across borders where permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, legal requirements, or privacy practices.
When changes are made, the updated version will be published on this page with a revised effective date. We encourage visitors to review this Privacy Policy periodically to remain informed about how information is handled.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way Air Support HQ handles personal information, you can contact us using the information below.
Air Support HQ LLC
Email: [email protected]
Address: 301 Cox Creek Pkwy #78, Florence, AL 35630, US
Phone: +1 256-767-0231
We will make reasonable efforts to review privacy-related inquiries and respond within a reasonable period consistent with the nature of the request and applicable law.